Refund Policy

At Nexore Global, we are committed to customer satisfaction. Please read our refund policy carefully before making a purchase.

1. Eligibility for Refund

• Refund requests must be made within 7 days of your initial purchase.
• The account must not have been actively used beyond the initial setup.
• Refunds are not applicable for monthly renewals after the 7-day window.

2. Non-Refundable Items

• Custom development or integration fees.
• Add-on services or one-time setup charges.
• Subscriptions after the trial period has been used.

3. How to Request a Refund

Email us at billing@nexoreglobal.com with your order ID, registered email, and reason for the refund request. Our team will review and respond within 3-5 business days.

4. Processing Time

Approved refunds will be credited back to your original payment method within 7-10 business days.